At Ishani Cabs, accessible from https://ishanicabs.com/, we are fully committed to protecting your privacy and ensuring that your personal information is handled in a secure, responsible, and transparent manner. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our services through our website, mobile platforms, or any communication channels. When you book a ride or use our services, we may collect personal information such as your name, phone number, email address, and pickup and drop location details, which are essential for confirming your booking, assigning drivers, and providing you with a smooth and efficient service experience. In addition to personal data, we may also collect non-personal information such as your IP address, browser type, device information, operating system, and usage behavior to better understand how users interact with our platform and to improve website performance and overall user experience. The information we collect is used for multiple purposes including managing and confirming bookings, sending important updates such as ride confirmations and driver details, providing customer support, improving our services and operations, and sending promotional offers or updates if you have opted to receive such communications. We do not sell, rent, or trade your personal information to any third parties; however, we may share your information with trusted partners such as drivers for ride coordination, payment processors for secure transactions, and service providers who assist us in operating our platform, all of whom are required to maintain strict confidentiality and use your data only for the intended purpose. We may also disclose your information if required by law, regulation, or legal process to ensure compliance with applicable rules. At Ishani Cabs, we implement appropriate technical and organizational security measures such as secure servers, encrypted communication, restricted access controls, and regular monitoring to protect your data from unauthorized access, misuse, or loss, although no online transmission or storage system can be guaranteed to be completely secure. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements, after which the data is securely deleted or anonymized. As a user, you have the right to access your personal information, request corrections to inaccurate data, request deletion of your data subject to legal requirements, and opt out of receiving promotional communications at any time by contacting us. Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze traffic, and improve functionality; you may choose to disable cookies through your browser settings, although some features may not function properly. Our platform may also contain links to third-party websites, and we are not responsible for their privacy practices, so we recommend reviewing their policies before sharing any information. Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors; if such data is identified, it will be deleted promptly. We reserve the right to update or modify this Privacy Policy at any time, and any changes will be reflected on this page, so we encourage users to review it periodically. If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at ishanicabs@gmail.com. By using our services, you agree to this Privacy Policy and trust Ishani Cabs to handle your information with the highest standards of privacy, security, and care.